Outlook : Frequently Asked Questions

Since Outlook is widely used as personal information organizer, here is the list of Outlook FAQs which are asked by its users.

Outlook Support Number

As Outlook gives varieties of features. It is one of the most used email services in the world because of its security, features, end to end encryption, faster delivery of emails. As we all know if there are some advantages then there will be some disadvantages or problems. The most common features have some little issues sometimes because of server problems. Novice people don’t know how to resolve them. That’s the reason we are here with some of the most asked frequent questions so that users can get resolved their problems without wasting their valuable time. There are a number of general problems that it’s new user or even regular use may face. we have collected such question and presenting them as a list of Outlook FAQs with their answers for you:

Frequently Asked Questions?

  1. How many different types of mailboxes is provided by Outlook?

Ans: There are 4 types of mailboxes:

  • User Mailbox(default mailbox)
  • Shared Mailbox(can be used by multiple users)
  • Resource Mailbox(Equipment or Room Mailboxes)
  • Service Account Mailbox(has unique GT Account, password, and email)
  1. How to get back my deleted email?

Ans: To recover data from “Deleted Items” folder, follow the following steps:

  1. Click on “Deleted Items”.
  2. Select the item which you want to restore and right click on it.
  3. Then select Move option.
  4. And finally, select the folder in which you want to keep it.

Note: you can recover those files also which you deleted from Deleted Items also but only within 30 days after its deletion from “Recover Deleted Items”.

  1. What is Retention tag all about?

Ans: Retention Tag is used to explaining the time limit and action to be taken once that time limit is reached. The action can either to move the item to archive or delete the item. This tag can be applied to folders as well as to items also.

  1. What are the types of Retention Tags?

Ans: There are 3 types of Retention Tags:

  1. DPT (Default Policy Tag)-It is applied to untagged mailbox items in the mailbox.
  2. RPT (Retention Policy Tag)-It apply retention setting to default folders such as the Inbox, Deleted Items and Sent Items.
  3. Personal Tag– This tag is available to Outlook; users can apply this tag to those folders which are created by them on its own.
  1. Explain the difference between blocked and Safe Sender.

Ans: Safe Senders are those senders whose emails will never go to Junk/Spam Folder. And this sender is treated as contact from whom you can receive emails directly in the inbox folder.

Blocked Senders are those senders from whom you cannot receive email directly to your inbox. They are treated as spam emails and send to junk or spam folder.


For any other issue or question, you can contact us at Outlook Customer Support Numbers. Outlook support engineers are always there to help you out. I believe you must contact official Outlook Customer Service when in need.

Call Us Now