Why Outlook Stuck On Loading Profile?

Outlook is one of the most preferred email clients in the professional market. It comes with multi-functionality as well as a sheer plethora of different features. But still, it is not free from random flaws. 

‘Outlook stuck on loading profile’ a common issue faced by several Outlook users. When this issue occurs, then suddenly the entire process gets stuck at the Loading Profile screen.

Then, users become unable to go back to the initial loading page. It is a critical error that renders the app completely unusable. Most of the time this issue occurs due to corrupted Outlook profile. Sometimes, bad ost/pst file also trigger this problem. 

If you are also stuck on the same page and tired of searching the solutions for this issue, then your worries end with this article. 

Here in this post, you will know some amazing tricks which can help you to fix this problem. Hence, you are recommended to have a look at the guide discussed below. 

Fix the ‘Outlook Stuck on Loading Profile’ Issue with Effective Hacks

There are a lot of ways to troubleshoot this issue. Here, we are going to explain some of them. You should execute all the methods one-by-one and check which one is appropriate for you. 

Procedure 1: Disable the Hardware Acceleration

Hardware Acceleration can improve the visual experience of the Outlook app. If you are stuck on the loading page, then you can solve this issue by disabling the Hardware Acceleration.   

How to Disable the Hardware Acceleration? 

1. In the beginning, hit the R and Windows key both at the same time from the keyboard to invoke the Run Command box.
2. In the Run Dialog box, type the command “outlook /safe”. Hit the Enter key from the keyboard to execute this. Else, you can also tap on the OK button.  
3. On the next page, navigate and tap on the Menu bar. 
4. Select the ‘File’ option from the Menu bar.  
5. Tap on the ‘Options’ from the next page. 
6. Go to the Advanced section.
7. Now, tick the box that prompts ‘Disable hardware graphics acceleration’ and tap on the OK button.  
8. Apply the changes by restarting the Outlook.  

After executing the above steps, you should try to log-in to your Outlook account using the log-in credentials. If you see that the issue still occurs, then you should move on to the next procedures. 

Procedure 2: Install the Latest Windows Update

Since Office Outlook belongs to Microsoft, it also gets automatically updated while you are updating the Windows Operating System. 

Hence, you can also fix the ‘Outlook 2016 stuck on loading profile’ issue by updating the Windows OS. To do so, you should perform the steps as follows: 

1. At first, press the I and Windows key simultaneously from the keyboard. It will navigate you to the Setting window. (Or if you prefer, you can also open the Setting by going to the Start menu.) 
2. Go to the Start menu and tap on the gear-shaped Settings icon. 
3. Navigate to the ‘Update & Security’ category.
4. Tap on the ‘Check for updates’ button.
5. Now, it will show you the available windows updates. Complete the updating process by following the on-screen prompts. 

How to Update Windows OS Manually?

In addition, you can also install Windows updates manually. Perform the steps given below to install the update manually:  

1. Check the Microsoft Update Catalog by visiting the official website of Microsoft.  
2. Tap on the Search bar and Outlook. 
3. Go through the list carefully and find the newest update. 
4. Now, confirm that you select the proper version of Windows Operating System (64-bit or 32-bit).
5. After that, download the latest update and install it.
6. Now, restart the system to save the changes.  

Now, try to log-in to your Outlook profile to check whether the issue has been fixed or not. If the problem persists, then try opening Outlook with Admin Privileges. 

Procedure 3: Run with Admin Privilege and Change the Compatibility Mode

Optimization is one of the biggest difficulties for third-party applications in Windows 10 Operating System. If you are using an older version of MS Outlook, then there is a chance that it will underperform in Windows 10. 

Fortunately, you can force the computer to adjust the Outlook with the Compatibility mode. Additionally, it is also recommended to run the Outlook with administrator privilege and check for the improvements. 

How to Run the Outlook with Admin Privilege? 

1. At first, right-click on the shortcut of Outlook and navigate to its Properties.
2. Navigate to the Compatibility tab.
3. Now, you should tick the box that prompts ‘Run this program in compatibility mode for’.  
4. Choose the ‘Windows 10’ option from the drop-down menu. 
5. Check the ‘Run this program as an administrator’ box.
6. Tap on the OK button and exit from the current window. 

Now, restart the computer to save the changes and check if the issue has been resolved. If you see that the issue still occurs, then you should go to the solutions provided below. 

Procedure 4: Run the Inbox Repairing Tool

PST or Personal Storage Table is a file format that stores the personal files that are related to Outlook or similar Office apps. If the PST file gets damaged, then you won’t be able to open the Outlook. But here, you do not require to use the SFC or System File Checker to fix the error. 

Office comes with an in-built repair tool and it has the efficiency to check as well as repair the damaged OST or PST files.

Follow the steps provided below to run the Repairing tool: 

1. First, close the Outlook application and stop its process from the Task Manager.
2. Then, navigate and tap on the Start menu. 
3. Type “scanpst.exe’ in the search bar and hit the Enter key from the keyboard.  
4. Select the ‘Browse’ option near to the ‘Enter the name of the file you want to scan’ box.
5. Choose the PST file that you wish to scan and tap on the Start button.
6. Now, it will start to scan the tool, locate, and repair the possible corruption within the file.

After that, you should check whether the issue is still occurring or not. If the problem persists, then try repairing Office programs.

Procedure 4: Repair Office Programs

According to some users, they have solved this issue by repairing the Office program. Hence, you should try this one. Perform the steps provided below to do this: 

1. Go to the Start menu and type “control panel” on the search bar and launch the Control Panel.
2. Move the cursor and tap on the Category view.
3. Now, go to the ‘Uninstall a program’ section.
4. It will show a complete list of installed programs on your computer. 
5. Search for the Office and right-click on it. Select the ‘Change’ option from the list.
6. Now, complete the repairing process by following the on-screen prompts.  

After that, restart the computer and try to open your Outlook account to check if the issue has been fixed or not. If needed, you can also implement the solutions provided below. 

Procedure 5: Remove and Recreate the Outlook Profile 

After trying all the above-mentioned methods if you are still stuck with the same issue, then you should remove and rebuild the Outlook profile to check if it can fix the issue. 

How to Recreate the Outlook Profile?  

1. In the beginning, close the Outlook and stop all the running Office processes from the Task Manager.
2. Then, navigate to the Start menu and open the Control Panel.
3. Go to the ‘User Accounts’ section.
4. Tap on the ‘Mail’ option.
5. Click on the ‘Show Profiles’ option.
6. Tap on the Add button.
7. Create a new Outlook Profile Name. Tap on the OK button.
8. Now, you get the prompts on the Profiles dialog window. Tap on the ‘Enable’ option.  

Try to open Outlook and switch to the profile that you created recently to check whether the problem still persists. 

Wrapping it Up…

In the above post, we have described some of the possible hacks to fix the ‘Outlook stuck on loading profile’ issue. We hope after properly implementing the above solutions it will definitely assist you to put an end to this bug. 

You can easily follow the guidance even if do not have too much technical knowledge. But still, if you face any trouble while performing the above guidance, then you can contact a tech expert for further assistance. 

In addition, you can also share your doubts and valuable feedback through the comment section provided at the end of this guide.